Who We Are

Perfect Water Valve is operated by Perfect Synergy Solutions LLC. We market and distribute the Smart Valve™ commercial water savings device through our partner network, AWS (American Water Savings Inc.) and CWS (Canadian Water Savings Inc.).

Information We Collect

We collect information you provide directly to us, including:

Name, email address, and phone number submitted via our contact or assessment request forms
Business name, property type, and utility bill information submitted for facility assessments
Messages and inquiries you send through the site

We also collect standard technical data automatically when you visit our site, including IP address, browser type, pages visited, and referring URLs. This data is collected via third-party analytics tools (such as Google Analytics).

How We Use Your Information

To respond to your assessment requests and inquiries
To schedule facility assessments and deliver savings projections
To send follow-up communications related to your request
To improve our website and marketing
To comply with legal obligations

We do not sell your personal information to third parties.

How We Share Your Information

We may share your information with:

AWS / CWS: Our installation partner network, to fulfill assessment and installation requests
Service providers: Companies that help us operate our website and business (e.g., email platforms, CRM tools), under confidentiality obligations
Legal authorities: When required by law or to protect our rights

Cookies and Tracking

Our website uses cookies and similar technologies to analyze site traffic and improve user experience. You can disable cookies in your browser settings. Some site features may not function properly if cookies are disabled.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Assessment inquiry data is typically retained for 3 years.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications

To exercise any of these rights, contact us at info@perfectsynergysolutions.com.

Security

We use reasonable technical and organizational measures to protect your personal information. However, no internet transmission is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised date. Continued use of the site after changes constitutes acceptance.

Contact

Questions about this policy? Email us at info@perfectsynergysolutions.com or call 361-585-1111.